Rates
FREE 20-Minute Consultation
Telephone or online video consultation with the therapist of your choice
Telephone Consultation - 0.00
Free 20 -minute counselling Session by phone
Online Video Consultation - 0.00
Free 20 -minute online counselling session
Individual Counselling Session
For ages 15+
50-minute Telephone Counselling - 150
Please ensure you are in a comfortable, private space at the time of the call with stable phone reception.
50-minute Online Counselling - 150
Please ensure you are in a comfortable, private space at the time of the call with a stable internet or wifi connection.
50-minute In-Person Counselling - 160
Meet with your therapist on site. Located in Kitchener - Waterloo
80- minute In-Person Counselling - 190
Meet with your therapist on site. Located in Kitchener - Waterloo
80-minute Online Counselling - 180
EMDR Session
For ages 15+
What is EMDR?
Eye Movement Desensitization and Reprocessing (EMDR) focuses directly on the traumatic memory and is intended to change the way that the memory is stored in the brain, reducing and eliminating PTSD symptoms.
50- minute Online EMDR Counselling - 150
80-minute Online EMDR Counselling - 180
50-minute EMDR In-Person Counselling - 160
Meet with your therapist on site. Located in Kitchener - Waterloo
80-minute EMDR In-Person Counselling - 190
Meet with your therapist on site. Located in Kitchener - Waterloo
Self-Referral
KW Mental Health and Wellness is a self-referral clinic that offers professional mental health services to individuals who are 15 years of age or older. Self-referral means that the individual seeking mental health therapy initiates the services on their own. They can do this by booking online, calling us or even emailing us. We believe self-referral is important because it helps promote empowerment, engagement, and respects the privacy and confidentiality of the individual.
Sliding Scale
We do offer more affordable counselling for a limited number of individuals because we understand not everyone who needs mental health services can afford them. If you are someone who does not have any coverage through employers, school or through family members and require a sliding scale, please contact us to get more information on our program and how to apply.
Cancellation & Confidentiality
Cancellation Policy
KW Mental Health & Wellness requires a minimum of 24 hours' notice should you need to cancel or reschedule your appointment. We do ask for 24 hours' notice for appointment cancellations or rescheduling to avoid a charge of the session. Short notice or missed appointments will be charged the session fee. Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another client.
We do recognize that sometimes life happens and some situations can't be helped. In cases of unexpected emergencies, let us know how we can help. Please contact the office immediately to let us know that you are unable to attend your session, whether you are booked for in-person, telephone or online counselling, and we will work with you to find a solution.
Privacy & Confidentiality
Confidentiality
The information you share during your therapy session stays private between you and your therapist.
Limits to Confidentiality
There are four limits to confidentiality where your counsellor is legally obligated to report to the appropriate authorities:
1. Imminent risk of harm to yourself or others;
2. If there is a risk of harm to a child and/or dependent;
3. If you disclose abuse caused by a licensed medical professional (i.e. a doctor or another counsellor)
4. If your therapist’s case notes are subpoenaed for court